Loan Processor at Rolph Mortgage, LLC.

Loan Processor | Cincinnati, OH 1 opening

Job Description

Loan Processor

Rolph Mortgage LLC is a mortgage broker company headquartered in Cincinnati OH with license to conduct business in Ohio, Kentucky and Florida. We offer a culture that impowers you, fosters an enterpenuerial spirit, provides growth opportunity educationally and financally in an environment that provides a work life balance. We are looking for team members that have the passion and goals to help families accomplish their dreams of home ownership and accomplish your own dreams along the way.

The Loan Processor will receive and process loan applications. Serve as liaison between Loan Department, Title Company, underwriting team, and clients for documents required for approval. Refer clients to the mortgage loan officer for any loan types, loan programs, or mortgage options currently available.

Skills & Experience


  • High school diploma or equivalency
  • Must possess excellent verbal communication skills
  • Must have a proactive attitude toward members, supervisors, co-workers, and the Company
  • Proficiency in Microsoft Office products, including, but not limited to: Word, Excel, and Outlook
  • Ability to handle multiple projects simultaneously and work with limited supervision, exercising own initiative and judgment


  • Minimum one year lending experience, preferably in a banking environment
  • An NMLS # is required


The essential functions include, but are not limited to the following:

  • Assuring client service is top priority whether internally or externally; treating clients, business partnerships, and employees professionally, with courtesy and respect
  • Processing application support documentation from all sources, (e.g., internet, fax, mail, email, and walk-ins)
  • Following-up with clients regarding loan status, pre-approval, qualification status, and counteroffers; following-up on pending Loan Department paperwork
  • Assisting loan officers with processing for approval, clear to close, and closing
  • Actively promoting the Company’s full line of services and products to realtors and realtor brokers
  • Assisting with calls within the call center
  • Performing other duties as assigned

This is a fulltime position